Terms & Conditions

This website is operated by Bothy Stores Ltd. Bothy Stores is a limited company registered in Scotland no. SC393903. Our registered address is Mcfadden Associates Limited, 19 Rutland Square, Edinburgh, Scotland, EH1 2BB.

The conditions of use for this website are set out below and should be read carefully before you use the site. Bothy Stores Ltd may change these conditions from time to time by updating this page. We hope that you will revisit the website and we recommend that you check this page from time to time to ensure that you are happy with any changes. Your continued use of the site confirms your acceptance of our conditions of use. These conditions were last updated on 8 August 2023.

Copyright

The contents of these pages, including all web design, text, graphics and their arrangement and selection, along with the source code and software, are copyright Bothy Stores and its agents, providers or affiliates. 

Reproduction of part or all of the contents in any form is prohibited unless for personal use. None of the content of this website may be copied or otherwise incorporated into or stored in any other design, logo, website, electronic retrieval system, publication or other work in any form (whether hard copy, electronic or other).

Requests to remove content

You can contact us to ask for content to be removed from this website at our discretion. Please send us the web address (URL) of the content and with a brief explanation of why you think it should be removed. We’ll reply to let you know whether it is suitable for us to remove the content.

You can still request information under the Freedom of Information Act and the Data Protection Act.

Linking to Bothy Stores

We encourage you to link to any of our webpages, providing you do so responsibly. This means that:

  • If we ask you to remove or change a link to our website, you do so as soon as possible.
  • The website you are linking from must not contain offensive, obscene or defamatory material, and must not infringe anyone’s copyright, trademarks or other similar rights.
  • If anyone clicks on the link you provide to our websites, it must open our website in a new page and not within a frame on your website.
  • You should include the words ‘Bothy Stores’ in your link anchor text.
  • You must not remove any of our (or our licensors’) copyright or other proprietary notices from any material on our website.

Feedback and complaints

We welcome your feedback on our website, both positive and negative. If you have a complaint about any aspect of our service, please send us an email with the subject 'Complaint'. We will aim to acknowledge receipt of your complaint within 5 working days and to respond to it within 14 working days.

 

Privacy Policy 

This privacy policy sets out how Bothy Stores Ltd uses and protects any information that you give us when you use this website.

Bothy Stores Ltd complies with both the Data Protection Act 2018 and is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information:

  • Name
  • Email address
  • Telephone number (for consultations and product deliveries)
  • Postal address (for product deliveries)
  • How you interact with our email and newsletters (e.g. whether you open them and what links you click on)
  • How you interact with the website using cookies and page tagging techniques
  • Your IP address, and details of which version of web browser you used

What we do with the information we gather

The gathered data can be viewed by authorised members of the Bothy Stores team and is used to send newsletters, monitor interaction with our website, newsletter and brochure, improve our services and deliver our products.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

We will not sell, distribute or lease your personal information to third parties unless we are required to do so by law. 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You have the right to request a copy of the information we hold about you or to restrict the collection or use of your personal information.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us or simply unsubscribing.